When you are located on the Dashboard there is a set of boxes (located at the top next to the search bar) that will help you to know the different states of the reservations.
Clicking on that area will display the meaning of each one:
Main colors:
1.- Yellow = Pending | 5.- Gray = Blocked / Administration (use of administrative part) |
2.- Blue= Confirmed | 6.- Orange = Check in |
3.- Rosa = Canceled (it is deleted from the calendar once canceled) | 7.- Purple = Check out |
4.- Red = Invalid card | 8.- Green = Reservation paid (Once it is in "Confirmed" status) |
NOTE: You can block a room "totally", "partially" or "temporary" with the following options:
ONLINE LOCK:
With this option, Room availability is blocked only in channels such as Booking, AirBnB, Expedia, etc. Reservations can still be made manually.
TOTAL BLOCKING:
The availability of the rooms is blocked completely during the marked days. (Reservations can not be made by any means).
TEMPORAL BLOCKING:
Reservations are blocked for a certain period of time (hours or minutes), after which time the block will disappear.
a) In this module you can find the history of the blockages already made.
b) To create a block, you must select the days that are required to block, at the moment of creating them they will be displayed in the following way.
c) If you need to look for any block, you must click on FILTER OPTIONS> SELECT THE DATE> CLICK IN SEARCH.
d) To remove a block, click on the red box, which will break down a confirmation window, click on "UNDERSTAND AND DELETE".
Still got Questions? Contact Us!
Phones
Estados Unidos 1-800-910-6125
Colombia (+571) 381-9104
Chile (+5622) 570-8589
Argentina (+5411) 6091-4627
México (+52) 222-962-6000