Technical Support
You can use this tool when a client you were expecting finally does not show up. To activate "No Show" click on "Reports" → "...
Vie., 28 Feb., 2020 a las 10:39 A. M.
This is how you can add more guests to your reservations. Step 1.- Enter the reservation * and click on the "guest" module. Then click ...
Vie., 28 Feb., 2020 a las 10:40 A. M.
There are three ways to check if a reservation is paid or not. 1.- Through the colors of the Capsules, in general when a Capsule is lighter in color ...
Vie., 28 Feb., 2020 a las 10:40 A. M.
Do you no longer administer a location or do you simply need to delete it? Step 1.- Click on: "Properties" and select: "Locations&q...
Vie., 28 Feb., 2020 a las 10:41 A. M.
A) Add credit card 1.- Enter the corresponding reservation 2.- Select the option " CREDIT CARD" 3.- Click on "ADD CREDIT CA...
Vie., 28 Feb., 2020 a las 10:41 A. M.
Highlight the holidays as follows: 1.- On the upper right side of the Dashboard, go to: Settings ➝ Holidays 2.- Check the box "Display the holi...
Vie., 28 Feb., 2020 a las 10:42 A. M.
Sending a confirmation or cancelation about reservations is easy . PLEASE REMEMBER: if it is the First Template that you are going to configure please ...
Vie., 28 Feb., 2020 a las 10:42 A. M.
You can activate (or deactivate) notifications to reach your email, or to several if necessary. Please do the following: From the Dashboard select...
Vie., 28 Feb., 2020 a las 10:43 A. M.
In Octopus24 you can give access to other people (like your hotel staff) to carry out specific actions or help you by administering the (PMS) in general....
Vie., 28 Feb., 2020 a las 10:43 A. M.
1.- To edit the currency with which you wish to work with, go to the Dashboard and select "Finance" -> "Rates" -> "Currency E...
Vie., 28 Feb., 2020 a las 10:44 A. M.